2016 independent dealer of the year? Vodacom is about to lose clients!

<p>I ordered a WIFI router 3weeks ago from smartcom and I'm still waiting! I wasnt ask by any consultant from smartcom where it should be delivered. I was surprised by an sms from Ram the courier company on the 14th of Febuary 2017 that it would be delivered at my home address. Called RAM and told them I need it to be sent to my work address this is where I spend my days. I was told that Smartcom (Vodacom) needs to change it on their side.</p> <p> </p> <p>Yesterday I was told by Smartcom(vodacom) that it will be sent to my work address and I would receive it today! in the morning!!! I decided to call Ram to ensure that the address was changed guess what? it was never changed they still going to send it to my home address. I'm extremely annoyed by the service and the run around that I've been doing and recieving what do you call this? I want a response URGENTLY IT CAN'T GO ON LIKE THIS</p> <p> </p> <p> </p>