jO
johan O
1 reviews | Active since May 2013
03 Dec 2024, 10:26
20 year loyal customer being mistreated by Vodacom
Been complaining about slow internet speeds for months now but all i get back from Vodacom is excuses Yet end of the month you take your full fee so basically I'm paying you for a service you don't deliver I'm putting a stop order on December payment Since you don't care about a loyal 20 year customer like myself
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Vodacom's replyOfficial
03 Dec 2024, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2024, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team