CL
C L

1 reviews | Active since Dec 2015

23 Mar 2016, 09:30

20 minutes to answer my call

I had to speak to a consultant at Vodacom. I phoned 082111. It took 19min58sec to connect to a consultant. That is disgraceful. You'd think Vodacom is a state department. Shameful service.

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 11:01
Official
Hello CL12345,

We would like to apologize for any inconvenience caused.

As discussed telephonically we hope the matter has been addressed.

Kind regards
Allister