20 days wait for install . Install done finally and the line is not active
We signed up for vodacom fibre
20 days later yes correct 3 weeks we waiting for installation
And here we have no line activated
The install was done yesterday as if it weren’t bad enough we waited 3 weeks for install
We still have no fibre it’s clear vodacom has not activated the service
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Feb 2022, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2022, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
04 Feb 2022, 15:39We were promised this would be addressed today and nothing has been done not even a phone call has been recieved
's update04 Feb 2022, 15:39
Reviewer Update
We were promised this would be addressed today and nothing has been done not even a phone call has been recieved
's updateReviewer Update
05 Feb 2022, 09:21Still nothing has been done
Clearly vodacom has no regard for service
Maybe a report to the cpa ombudsman will get their attention
Clearly vodacom has no regard for service
Maybe a report to the cpa ombudsman will get their attention
's update05 Feb 2022, 09:21
Reviewer Update
Still nothing has been done
Clearly vodacom has no regard for service
Maybe a report to the cpa ombudsman will get their attention
Clearly vodacom has no regard for service
Maybe a report to the cpa ombudsman will get their attention