2 years waiting for my name to be cleared for *****.

I have been with vodacom for years. Ten 2017 september they called me that am due for an upgrade which i told them am not interested since i will cancell my contract with them when the 1 i have is finished. But to my suprise in November they sent me messages that my account is in arreas of which i thought it was a mistake since my debit order was gking through every month. I went to vodacom shop in rosebank mall. They told me i took data costing more than R10 000 and a NOTE8. I explained to them it must be 1 of them who did an upgrade using my details simce they have been calling me to come an do an upgrade.

I went to the police station to do an affidavit n submitted to vodacom they said they are investigating and will get back to me. Months passed by and i started calling them. They said they cant see my documents i submitted.

Then i received a call from a legal company saying vodacom handed over my case to them. I fowarded all the documents i sent to vodacom but stil no help.

Now another legal company called me to say i must make an arrangement to pay. I refused because i need to know how the investigation went. I went to vodacom again in ROSEBANK MALL. they said my number was now given to another person n they no.longer have anything on me. I asked for a letter stating that ot was ***** n they were investigating. They told me to go to vodaworld in Midrand. Am so disappointed and angry at their bad service. Now am blacklisted and still they cant help me. Something that might be done by someone inside company since they have my details nxaaaa