2 years of incompetence and poor Management

<p>I cancelled my contract 2 years ago at th KC branch and was made aware that vodacom was still debiting my account i went in store and they assured me that my account will be closed by the thier customer care. across the last year i have been in and out of the store with explicit notes left on the system. Still the account is not closed now i sit with a tarnished credit record and debt collectore calling me from Hammond Pole. The manager Constantine emailed thier customer care in tygervaley and promised to call but did not. I dealt with Rita and Insaaf at thier Tygervalley branch only because thier is a misleading number that says Customer Relationship Manager. But on the other end of this number are 2 ladies who make promises to resolve but dont deliver. At one stage insaaf asked me what do i mean this will impact my credit record, she had to explain this to thier customer care department. All I want is this account closed!!! To never have to dela with Vodacom Brand or staff and for them to clear my record. by the way it would be nice if they paid back my money but the will probably take another 2 years of which is would have to endure the excruciating pain of dealing with Vodacom</p>