1 reviews | Active since Mar 2009
2 years and still no solution
<p>Since inseption of contract 2 years ago the contract benefits are incorrect. Been to CelluCity in Century city, Vodacom Langeberg mall , 23 calls and numerous emails later I do not get any joy. After threatening that I will go public I get 3 - 4 calls promising me I will get an answer within 24 hours. Kelly Theresa May promised me on three occasions she would personally follow up. Guess what!!! no joy. same with Tsepo Moletsane. Just promises.</p> <p>Seems my idea of a banner and videotaping me throughing a tantrum in Vodacom shop is the only solution available</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Guess what. Another promise and no action. Contacted me, gave all information. promise to come back next day. Nothing Nada Niks.
Guess what. Another promise and no action. Contacted me, gave all information. promise to come back next day. Nothing Nada Niks.