1 reviews | Active since Jul 2018
2 year battle with Vodacom
A 2 year long battle with vodacom who overcharged me by R2500 with a contract I opened. I spent hours at the Midrand branch trying to get this amount off my name. hours in the branches, hours on the phone. I lost 3 houses as I couldn't qualify for a house bond because of vodacom pending on my records, I was promised over and over again that my name was cleared. I tried to move my bank to FNB and couldn't get all the benefits as Vodacom was still pending and again I called, went into the branch and as usual was promised that my name was cleared. Again my husband and I tried for a new bond which we bought on auction, paid R110 000,00 NON REFUNDABLE DEPOSIT and guess what, we cannot get a bond because VODACOM IS STILL REFLECTING ON MY NAME. 3 months after I lost my baby daughter this journey started with VODACOM, Iv'e had sleepless nights, practically cried on the phone. Had to explain my case probably a million times to different call center agents. I am going to loose R110 000 because of vodacom. NO MORE!!! I HAD ENOUGH!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
Good Day
Kindly note that we have mailed you further feedback.
Regards
Dominic
