2 x500MB for R99 only 500 megs recieved
I am so freaking angry Vodacom, first my account was upgraded by one of your agents who has now been fired which is ***** and no apology (I can now upgrade but if it was not due to my due diligence I would not even have picked it up.. I am not happy!!! Now I go and purchase the offer which I have receipts of and screenshot of app to prove that this offer indeed was due. Then I am told that it takes 7 - 14 days turn around for this to be resolved. This is ***** Vodacom, you cant sell something and then only give half MB back that is nonsense.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team