AL
Antonio L
1 reviews | Active since Jul 2009
30 Dec 2019, 12:47
2 weeks without service
Had Vodacom fibre installed on 17th December. It is now almost 2 weeks later and it is still not working. Despite repeated phone calls nothing whatsoever has been done about it. It is time to cancel the contract even before it should have started.
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Vodacom's replyOfficial
30 Dec 2019, 16:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2019, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team