RS
Rian S
1 reviews | Active since Feb 2015
20 Dec 2021, 12:51
2 Weeks Without a Phone
Hi Vodacom
Please cancel my contract with immediate effect . S21+ Samsung .
Worst service of my life . 2 Weeks without a phone .
Will use any other service provider .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Dec 2021, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Rian S's updateReviewer Update
21 Dec 2021, 19:33Dear Vodacom .
I had a temporary license with me .
A certified ID.
A Drivers License.
and Proof of residence.
(Id and wallet is ******)
I called Vodacom customer service .
Went to the Cradlestone Mall branch .
And sent various emails to Vodacom support .
And their is still no way to confirm that it is me ?
You should definitely start looking at other couriers .
I had a temporary license with me .
A certified ID.
A Drivers License.
and Proof of residence.
(Id and wallet is ******)
I called Vodacom customer service .
Went to the Cradlestone Mall branch .
And sent various emails to Vodacom support .
And their is still no way to confirm that it is me ?
You should definitely start looking at other couriers .
RS
Rian S's update21 Dec 2021, 19:33
Reviewer Update
Dear Vodacom .
I had a temporary license with me .
A certified ID.
A Drivers License.
and Proof of residence.
(Id and wallet is ******)
I called Vodacom customer service .
Went to the Cradlestone Mall branch .
And sent various emails to Vodacom support .
And their is still no way to confirm that it is me ?
You should definitely start looking at other couriers .
I had a temporary license with me .
A certified ID.
A Drivers License.
and Proof of residence.
(Id and wallet is ******)
I called Vodacom customer service .
Went to the Cradlestone Mall branch .
And sent various emails to Vodacom support .
And their is still no way to confirm that it is me ?
You should definitely start looking at other couriers .