2 WEEKS STILL NO UPGRADE NO SERVICE NO HOPE

Today is EXACTLY 2 WEEKS since my first attempt to upgrade. Vodacom cancelled my first upgrade request for no reason and now expect me to pay R200 a month more for the package deal that I chose on 3 June. It's been exactly a week since I received any communication from Vodacom regarding my problem. So many empty promises and time wasted trying to upgrade my cellphone contract. I've called Vodacom several times and several times I was promised to receive a call back. I have never experienced such unprofessional service in my life. Really disappointed in Vodacom. Time to start looking for a new service provider where I can actually expect service for the money I pay.