2 weeks still no feed back from vodacom

<p>i have writtem report on the 2nd of July and Vodacom has still not gotton back to me.</p> <p>I am paying for a device I do not have as I will not be sitting with a faulty device , which was faulty wjhen I opened it, as it did not want to charge.</p> <p>When it comes to battery problems I am not taking any risk I want a new device and I want it by Monday.</p> <p> </p> <p>Please see prior report below.</p> <p> </p> <p>I am highly upset, as I upgraded to a new tablet.</p> <p>The 1st time on charge it showed it was charging but the mnorning it was only on 19%.</p> <p>The next evening i used a different charger it took 5 hours to charge fully and the next morning not using the tablet the battery was drained to 23%, the tablet has not even been setup, no games downloaded as it was giving issues charging, I once again put it on charge inside the cover and it took 5 hours again to charge full.</p> <p>We have not been able to use the tablet, as there is problems with the battery , if you check on the emei valadation on the M2 dealer you can see, the tablet has not even been activated as we could not use the tablet.</p> <p>I got a phonecall today saying its been rejected , i am not going to sit with a decvice that has a faulty battery, the battery is integrated to the tablet and I am not going to struggle two years with a device with battery and charging problems.</p> <p>I want a new device which is working correctly as I am paying for a new device working properly.</p> <p>The device isnt even activated on the network.</p> <p> </p>