2 weeks no internet

Item: Vodacom
Rating: 1
Author: Vusi N

Network has been down for 2 weeks without any internet.

I sent mails and logged calls but still no one is assisting. Called *** and sent an email on *** *** no response.

This is really stressful as I believed they will be a reliable service provider

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 Nov 2022, 13:55

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply21 Nov 2022, 13:55

Official

Vusi N's updateReviewer Update

24 Nov 2022, 13:50

Good day

I have been sending mails and calling from Monday till today and still no internet yet my neighbors have internet

All I hear is they are busy with repairing the hub yet at the tower there is not even 1 Technician.

Can Vodacom stop playing games..

No internet today I will request this infrastructure be removed from my house.

Regards

Vusi ***

Vusi N's update24 Nov 2022, 13:50

Reviewer Update