LM
Luzanne M

1 reviews | Active since Oct 2016

05 Dec 2016, 13:55

2 weeks later...still NOTHING!

<p>2 weeks after my 1st Hello peter complaints, and still nothing. i was promised sooooooooo much including a follow up call on 1 December by a lady called Zanele whom processed the "online upgrade". I am going on leave this Friday and my phone will be delivered before then, even if Vodacom has to get on from an online shop and deliver it personally...and also my Woolworth voucher. This has been 3 weeks from the "online upgrade"............if I had gone to a shop i would of had my phone for 3 weeks already! PATHETIC yet again...still!</p>

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2016, 15:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,