HM
Happiness M
1 reviews | Active since Nov 2020
04 Mar 2022, 07:11
2 weeks later and payment is still not reflecting on the Vodacom app
2 weeks later and my payment is still not reflecting on the Vodacom app. I sent my proof of payment to more than 6 people and still nothing has happened. Vodacom is clearly running a circus cause all your consultants are ***********! My credit record is being affected by this, as a client I can not be calling on a daily basis for your error or system that is not working... The consultants even refuse to give me a reference number.
The social team is just as useless cause they promise to call you, then call but do nothing! I am now taking this to the Obdusman!
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Replies (1)Vodacom's replyOfficial
04 Mar 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
