HM
Happiness M

1 reviews | Active since Nov 2020

04 Mar 2022, 07:11

2 weeks later and payment is still not reflecting on the Vodacom app

2 weeks later and my payment is still not reflecting on the Vodacom app. I sent my proof of payment to more than 6 people and still nothing has happened. Vodacom is clearly running a circus cause all your consultants are ***********! My credit record is being affected by this, as a client I can not be calling on a daily basis for your error or system that is not working... The consultants even refuse to give me a reference number.

The social team is just as useless cause they promise to call you, then call but do nothing! I am now taking this to the Obdusman!

0
Replies (1)
Vodacom
Vodacom's reply04 Mar 2022, 07:16
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team