1 reviews | Active since Mar 2009
2 weeks and Vodacom still unable to provide my data balance !!!!
It has been 2 week since my last review and Vodacom are still unable to tell me what is wrong with my data balance is and what will happen if my data runs out ? I have asked the question but it gets ignored. I have asked Vodacom again today to be compensated with more data and also simply ignored. All they can tell me is that there IT Department is working on the problem and now someone will be in contact within 24 hours. Extremely frustrating as I have no way of "managing my data".
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team