MS
Michael S
1 reviews | Active since Nov 2011
18 Nov 2019, 14:02
2 weeks and still no upgrade!!!
I have been trying to upgrade my contract for 2 weeks already, with still no success. In the 20 years of dealing with Vodacom i've never ever experience such terrible service. The online department and just everyone in Vodacom, no one can help me, been into the store 4 times already, and phoned 3 times, still waiting and still no upgrade!
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Replies (2)
Vodacom's replyOfficial
18 Nov 2019, 14:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply18 Nov 2019, 14:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
MS
Michael S's updateReviewer Update
21 Nov 2019, 12:18Still haven't heard from anyone at vodacom, so now its been 2,5 weeks without an upgrade, very disapointing.
MS
Michael S's update21 Nov 2019, 12:18
Reviewer Update
Still haven't heard from anyone at vodacom, so now its been 2,5 weeks without an upgrade, very disapointing.