DR
Dewald R

1 reviews | Active since Nov 2015

17 Nov 2015, 15:58

2 weeks and still no Gear S watch!

Vodcam, <br> <br> It has been two weeks since I had a line added to an existing account of which I obtained the Samsung S6 edge (not really what I wanted but you had not NOTE 5 in stock and after having to call daily for 4 days I gave up and went for the next best thing. The S6 Edge.<br> <br> So there is the first point of annoyance.... <br> <br> It has now been two weeks where nobody can tell me when I am going to receive my Gear S watch that's suppose to come with the deal.<br> <br> I always get the reply : I don't know sir, the store room can not tell us when they will be getting any.<br> <br> MY GOD! Is there no shipment or tracking number to see when the last order for these watches were placed and by making use of such tracking numbers find out where the box/container/packet what ever is that has these batch of watches in ??<br> <br> I seriously can not understand what the problem is. If there is an issue with stock availability, PLEASE TELL ME THAT AS I AM BUSY SIGNING THE PAPERS FOR THE ****** CONTRACT!!!!<br> <br> I again phoned today and guess what... no really, guess.. = Sorry sir, we don't know, the store cant tell us.<br> <br> But hey, Vodcam will never wait for 2 weeks for payment would they?!!<br> <br> #vodacommustfall<br>

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Replies (1)
Vodacom
Vodacom's reply17 Nov 2015, 16:10
Official
Hello DewaldR,

Thank you for making us aware of your complaint.

A consultant will make contact with you to assist.

Regards

Consumer Website Team