EA
Elton A

1 reviews | Active since Sept 2021

20 Sept 2021, 14:32

2 weeks and no upgrade device

Being a loyal customer does you no favours which really is fine because I am not looking for any. Being a paying customer should surely afford you Quality service delivered on time. 2 weeks after upgrading my contract and still no device. Just keep being told that they are out of stock. If they had informed me of this, I would've made an informed decision to continue or to make other arrangements. Thanks for nothing VODACOM!

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2021, 16:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team