YM
Yonwaba M
1 reviews | Active since Jul 2014
03 Mar 2026, 19:57
2 *****ulent activities within space of a week on my account
I wish there was 0 star they dont even deserve this, I had *****ulent new contract taken against my name they had to deduct even though they knew it was not me.same week upgrade was done on my home wifi again went to police station for affidavits and came 1st my wifi had no signal cause new contract is activated. I work from home I have no internet that I paid for they keep sending me reference numbers no one is doing anything. Please please stay away from Vodacom they leak or they are the ones who are *****sters we are definitely not safe with these people.
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Replies (1)Vodacom's replyOfficial
04 Mar 2026, 07:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2026, 07:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
