<p>I wrote two reviews i am going to continue to do so daily</p> <p> </p> <p>1. Vodacom has inconvenienced me and my daughter, with the call line identity that was removed, replaced and non-functional.</p> <p>2. Vodacom has caused my daughter to use her prepaid contract airtime to buy data.</p> <p>3. Vodacom has inconvenienced me to call from 1 December 2016 regarding this problem, but you had too many calls, so i got cut off at some point. Eventually i go through on 2 December, but the call line identity is still not working. I checked all the settings myself.</p> <p>4. The data was also not loaded, no one knows anything about the clip that supposed to be free offered by a consultant when i did an upgrade without a device.</p> <p>How is it possible, that you can do this and not fix it. Is it easier to take peoples money, than your good name?</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
i dont see this as a reply, i see this as an automated response, which dont mean anything. i'm more concerned with an unresolved issue of 12 days, than i am interested in the automated responses.
i dont see this as a reply, i see this as an automated response, which dont mean anything. i'm more concerned with an unresolved issue of 12 days, than i am interested in the automated responses.
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