2 Plus months for a REFUND and still NO REFUND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>So Vodacom decided to over debit me for September 2016. Now they can't seem to refund me and it's nearly 3 months down the line. I have two reference numbers now.</p> <p>The service levels just seem to be dropping, they have become like all the other networks. To top it off the competency of most of the call centre staff I have spoken to is of poor quality.</p> <p>They always say we will get back to you and they don't, or you are kept holding forever. I am sick of calling Vodacom to try and resolve my issue. They should have called me when it happened and let me know they will rectify it and credit me. </p> <p>Thank you for nothing Vodacom, your solutions centre give no form of solution.</p> <p>It is shocking that Vodacom has now become just like their competitors.</p>