dR
david R
1 reviews | Active since May 2011
10 Feb 2026, 18:13
2 numbers upgrade for exact same package bundle.
I upgrade 2 numbers. Both numbers show on the vodacom online website ORDER PROCESSED. Only recieve one order delivery. When phoning vodacom. They claim the 2nd order upgrade only the package upgrade (sylvia). Filicia 3rd person to talk to drop the phone exactly at 18h00 because it her working hours. Both upgrades are exactly the same upgrades and both show on vodacom web sote order processes ONLY revieve one delivery. Vodacom. You need to correct this. Your service is unacceptable.
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Replies (2)
Vodacom's replyOfficial
11 Feb 2026, 07:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Feb 2026, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Feb 2026, 11:38Dear David, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have checked with our courier services, and it shows that your parcel was delivered successfully. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Feb 2026, 11:38
Official
Dear David, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have checked with our courier services, and it shows that your parcel was delivered successfully. Regards Consumer Website Team
Best regards,