1 reviews | Active since Jul 2016
2 months with this ****
I have had a fibre line with Vodacom and will not recommend it again. I consistently have poor speeds, huge latency on the line and the 1st call i logged was on day 1. That call reference was SR170 ********** 26. To this date the line was never fixed, and after call 50, i decided to leave it. Now the line has never been worse.
The customer service could not be worse. I am ignored, my calls closed...definitely not worth the deal they offered.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
Regards,
Vodacom Consumer Website Team
Best regards,