1 reviews | Active since Jun 2016

23 Jun 2016, 14:38

2 Months waiting for reactivation!

<p>Account - I ********** -3. My initial submission was on 04 May (EC-04Y0-2IAPUO) then on May 30 i was called to submit outstanding Id copy and Sim card (EC-04IU-2IN0OF). Eventually got through to someone that seemed like he could help but all my emails to vcontractor.co.za just bounce back.</p> <p> </p> <p>I'm using another network and number and its a complete source of frustration. I will appreciate a speedy response and solution. Been a customer for many many years.</p> <p> </p> <p>Thanks</p>

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Replies (1)
Vodacom
Vodacom's reply24 Jun 2016, 08:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team