hd
h. d.

1 reviews | Active since Feb 2018

01 Feb 2018, 11:57

2 months to promised contract & counting...

Vodacom promised a deal match contract to me on the 29th November 2017

Till today they have not fulfilled this promise

Calls, tweets, urgent feedback, case escalated are just part of their way of dealing with customers. I have this trail of email and dm's in twitter

Truly pathetic service provider ...

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2018, 12:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team