2 Months to Port Number

We have received a fiber line and VOIP service last year September, after which we implemented a PABX in December, after numerous emails asking the settings of the required server, settings was implemented in January and PABX worked with vodacom Voip settings.<br> <br> A porting request was submitted in December asking to Port our office number to vodacom end of January 2016, to this date, my Office number still does not go to our new voip system and has not been ported. I have about 20 emails requesting feedback and action.<br> <br> we have been using 2 service providers now for about 6 months, doubling our bill every month instead of decreasing it.<br> <br> Really pathetic service and I will not recommend this voip service to any business user...