1 reviews | Active since Jul 2016

16 Jun 2020, 16:29

2 months t send one paid up letter.

Going on 2 months since paying off my accounts with Vodacom and since then al i get when requesting my paid up letters is it has been requested.

Unacceptable.

0
Replies (2)
Vodacom
Vodacom's reply17 Jun 2020, 09:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
Vodacom
Vodacom's reply17 Jun 2020, 16:05
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Thank you for taking our call. We have assisted and resolved your query.

Regards,

Vodacom Consumer Website Team