2 months of non stop hassles

<p>First, I cancelled a contract in August, phoned to confirm the contract was cancelled the first week of September, only to see I am still being billed for this contract. I phoned the call centre and was told the cancelation was logged but never processed. And they will log a request to see if I can be refunded. </p> <p> </p> <p>Second, vodacom allowed someone else to open a contract on my name. This person confirmed their own details not mine, yet the contract was opened in my name. It took them 3 days to give me a response and refused to allow me to listen to the call where the contract was approved. </p> <p> </p> <p>Third, I have a wifi device that shows it has signal, but when I connect my phone or tablet to it there is no internet connectivity...</p> <p> </p> <p>i am seriously considering cancelling all of my contracts with vodacom </p>