2 months of Hell

I am tired of vodacom. 11 years of loyalty and an average of R20000 in airtime every year just to receive extremely bad service. Been waiting for almost 2 months for the vodafone tablet i exchanged talking points for only to find out I was quoted on the wrong item, had points deducted from me, and then told points can't be re-imbersed until the \one and only individual who can do that"returns from family leave......Wow...really!!!....well thank you vodacom I can't even port my number to a more reliable service provider because if I do il lose out on my points as well as the yet to be delivered tablet...And to add to that"