1 reviews | Active since May 2018
2 MONTHS OF DOING VODACOMS WORK FOR THEM -Poor customer Service!!!!!!!!!!
it has been 2 months that I have not received any joy with Vodacom Fibre,
I received a router without consenting or accepting contract thats how fast Vodacom was to get the deal, But with the actual set up, its slower than a teething baby,
First router was cancelled as I moved areas,
2nd router was sent but to the incorrect address, twice my order was sent to Rondebosch, plus Technician also drove out to Rondebosch to resolve.Nobody is keeping in contact I have been doing all of the run arounds, i should actually get a salary for trying to get my own Fibre set up.
First they stated openserve is not avail in my area, then that openserve is avail ,then that its not, we have vumatel..after receiving a 3rd router im still not set up, I phoned earlier and again my order is rejected?
what is going on? I have done the run around with RAM Couriers as delivery was constantly incorrect
I have done the run around with Vumatel removing old line and customer details to free line so that I can be linked
I have done the run around with agents,I.T Technicians, constantly phoning customer service, and still i am not receiving any JOY.
Can someone please tell me to rather find another service provider than to waste my time, I have used cash for data for the two months, My studies are on hold due to there being no fibre set up.
This is very disappointing..
If there was a zero star rating I would rate VODACOM negative 500
