AS
Alain S
1 reviews | Active since Mar 2009
05 Jun 2019, 07:56
2 months later and still ZERO resolution !!!
It has been over 2 months that Vodacom have been "investigating" the reason why are after recharging data that you get a SMS to say that the data has been depleted ???? Once again I am not expecting a response from Vodacom !!! Will get the usual copy and paste reply so that Vodacom can keep their ratings up with Hellopeter. These false responses should not be allowed by Hellopeter.
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Vodacom's replyOfficial
05 Jun 2019, 09:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2019, 09:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team