2 Months and still no success
<p>I requested unrestricted APN on a number on 24.08.2016 it is now 26.10.2016 and i still do not have unrestricted APN. I am so tired of phoning Vodacom and speaking to consultants that have no idea on how to assist me. Over 2 months they are not able to tell me if my number has been loaded for unrestricted APN. So to save my self some trouble i bought another SIM yesterday and re app**** for unrestricted access. This time my emails are bouncing back from the email address that is suggested on the document, also the fax number on the document does not work. I spent half an hour this morning on the phone with Vodacom, 20min just went on waiting for someone to answer, i eventually put the phone down.</p> <p> </p> <p>Shocking service from a company that claims to one of the leading ISP's in this country!</p> <p> </p> <p>I hope that someone from Vodacom will contact me because I am tired of listening to ÿour call will transfered to the next available operator"</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
