1 reviews | Active since Aug 2017
2 months and a ***** issue is unresolved
It's been over 2 months since a call was logged with Vodacom and documents were sent 4 times. Vodacom doesn't seem to take my issue seriously because I'm still being charged for a contract I have no use for which was **********ly obtained. Despite my being with Vodacom for over 5 years with 3 contracts I'm being treated as just another number. This is terrible service and the worst I've experienced from any service provider.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team