2 months and 30 phone calls and still no phone delivery from Vodacom Online

Ordered a new iPhone with an upgraded contract two months ago and it still has not been delivered. The phone was initially on back order (though the website said it was available). Then for some reason my address was blanked out with a series of X's (I filled it in online), and that prevented it from being delivered. Nobody bothered to contact me about this and I had to find out myself after being told it was 'awaiting dispatch' for an entire month. The address has apparently been corrected over a week ago but I still have heard nothing. When I phoned vodacom online today I was twice told they could not give me info on the status despite the menu option clearly stating 'enquire about the status of an order'. All the other vodacom call centres apparently cant do anything about vodacom online orders as if its a different company. I now dont know what to do and Im on the verge of going to another provider if this doesn't get sorted out very quickly.