ML
Mario L
1 reviews | Active since Apr 2016
18 Apr 2016, 16:15
2 month delivery period
I ordered a iPhone 6 on the 16th of February 2016 and to date have not received the phone. No communication from Vodacom as to what's going on and being given the runaround treatment. I find the sales service enthusiastic yet ***********. Have sent emails to their customer care division and have yet to hear from them too. I don't think it's fair that we should allow this level of disdain and blatant disregard for a paying client to go without some sort of recipritove action. When I phoned to complain about the situation I was told by vodacom that there is nothing they can do about it.
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Replies (1)Vodacom's replyOfficial
19 Apr 2016, 06:26Hello Mglee123,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Vodacom's reply19 Apr 2016, 06:26
Official
Hello Mglee123,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
