1 reviews | Active since Feb 2013
2 Days and sim is still not active
<p>I have migrated 2 of my prepaid numbers to contract on Sunday. I also had to perform sim swops for both numbers. 2 Days later and the new sims is still not active, the only activity on these sims was a sms stating I need to RICA, which was done instore. When will my simscards be activated?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I dont know what is worse, the fact that no one has contacted me yet, my simcards is still not working or the fact that for some reason my email address on my online profile changed to someone I dont know and it cannot be changed.
I dont know what is worse, the fact that no one has contacted me yet, my simcards is still not working or the fact that for some reason my email address on my online profile changed to someone I dont know and it cannot be changed.