1 reviews | Active since Mar 2016
2 Contract Applications Declined
So I recently opted for a Vodacom Power Tab 10 contract deal. Before purchasing the device though, I had plans to purchase more devices for my small business. I notified the in store agent of this and he informed me that I should opt for a second line if in the near future I plan on taking the additional devices.<br> <br> I took his advice, opened the additional lines and app**** for 2 other contracts a few days later, the Alcatel One Touch Pop 7 for R39p/m. Today I visited the store only to find out that my application was declined for the exact reason I app**** for the additional line in the first place, to avoid having to wait three more months to apply for those additional contracts.<br> <br> So my question is, what gives? I feel like my initial interest in the Power Tab 10 was led on by the possibility of receiving the Alcatels whenever I wanted them.<br> <br> Like I said, the devices are for my small business, and the promotion for these devices end on the 6th of March, thus, waiting is simply NOT AN OPTION. So far all I've been hearing are problems from both the store and sales department. Please advise me with an appropriate SOLUTION on how to get these devices ASAP. <br> <br> <br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
