2 complaints in 2 months well done Vodacom

In a period of 2 months I am complaining about vodacom once again.I recently done an upgrade and when I check my bill I am being charged for to handsets which is the old phone and the new one.I called vodacom and some guy was just babling on about how I will still be charged for the old phone because its on a 24month contract and that the 24months have not ended if that was the case I wouldn't have upgrade at this point of the contract.I hope I get a response or a call atleast within 72hrs as I understand that not all departments are available unlike the last time when I complained and got a response after a week.I am really annoyed as I cant afford 2 handsets and things are even worse financially due to the lockdown.