cL
chadwin L

1 reviews | Active since Sept 2018

06 Nov 2024, 20:37

*** 2 blady policies active and no refunds coming back

@vodasure Worst experience ever and i was warned about this and here its happening So im currently having 2 insurance policies on one device and they trying to make me believe its only one i dont know do they think they dealing with a retard or what but ive given them proof of the 2 policies thats active and they never responded so i must just accept the R379 that gets deducted from 2 different accounts every month like im rich well i guess lets make them rich My cellphone number in question is *** its the 3rd month and im sick and tired of paying money which i already dont have my contract sky rocket frm 4600 to 5200 in under a month how the hell i dont know but i guess thats money i can give away every month like im paying for a Gti I was told i got my refund back they paid it yes fine that was september now october ? Whats happening now also november ? I must just pay pay pay go play i dont mind taking my business elsewhere and my contracts they dont need to be paid i can save that 5k its fine maybe buy something cash after a few months

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2024, 07:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team