GM
Gerald M
1 reviews | Active since Feb 2018
17 Oct 2019, 11:24
1Gig Social Media Ticket
Purchased a 1Gig Social media ticket via the vodacom application, the damn thing doesn't work. Vodacom tells me they might have issues with the network and should be resolved in 24hrs. However in 24 Hrs the same Socila media ticket would have expired, its just a money making ****. i wonder how many customers purchase these items to be told the same story.
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Vodacom's replyOfficial
17 Oct 2019, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2019, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team