1GB promo /false advertising
<p>About 3 weeks ago,I saw an adverti*****t from Vodacom on Social media that if you download the recent Vodacom app,you will receive 1GB free to utilise(valid for 3 days).I took every step vodacom said and still not received any data.I took them on about it and their excuse was,that it is only applicable to clients that downloaded this app in the last 2 weeks and that this is stated in the Terms and Conditions which they posted in a comment on my post to them.Nowhere in that T's & C's does it state anything about a certain time frame.</p> <p>I have been a customer of Vodacom for many years,but this false advertising took the cake.</p> <p>Well done Vodacom on being such an "Excellent" service provider</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
