lK
lorraine K
1 reviews | Active since Oct 2014
08 Jun 2019, 22:12
1GB got finish in an hour, no help from vodacom
I bought a data for R149 @15:06 @15:09 I receive a msg I HV reached national data limit, by 16:06 I receive another msg I HV less than 18mb. Call Vodacom only machine was answering then call ended. The is something wrong 1GB cannot be finished in 1hour. Please assist, I couldn't get help from Vodacom.
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Replies (2)lK
lorraine K's updateReviewer Update
08 Jun 2019, 22:15Number for da query *** 1 GB finished in an hour
lK
lorraine K's update08 Jun 2019, 22:15
Reviewer Update
Number for da query *** 1 GB finished in an hour
Vodacom's replyOfficial
09 Jun 2019, 13:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jun 2019, 13:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team