1 reviews | Active since May 2016
1GB free when you download the myvodacom app
<p>As per Vodacom, when you download the myvodacom app you receive a free 1GB, I downloaded the app on Thursday 9/03/2017 and still no data, so I sent them an email ********** equiring why I still haven't received the 1GB as I was told it should reflect after 24hrs, and the response I receive was funny to say the least "Have you tried uninstalling and re-installing the App? " Why would I waste or utilize more of my data whereas you havent delivered on your promise? The app is working fine, I'm able to log in and everything, I don't see why I need to unistall and re-install the app in order to get the 1GB I was promised</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
Regards
FM
As per telephonic discussion,feedback provided.
Regards
FM
After I received a call from Faeez he told me that the bundle will be loaded within an hour,so I kept checking and my Data balance was 601MB, so I kept on checking, and finally the 1GB was loaded but however my phone now showed a balance of 1GB total, so I rebooted the phone and checked on the app still it showed 1GB,the 601MB was gone
After I received a call from Faeez he told me that the bundle will be loaded within an hour,so I kept checking and my Data balance was 601MB, so I kept on checking, and finally the 1GB was loaded but however my phone now showed a balance of 1GB total, so I rebooted the phone and checked on the app still it showed 1GB,the 601MB was gone
Problem has been sorted,I trust we won't have any further issues...thanks
Problem has been sorted,I trust we won't have any further issues...thanks