1 reviews | Active since Jan 2011
1GB Data not being received
<p>I logged a complaint on 25 July with Ref S3-G1L2R-R0P6L to enquire why my 1GB data is no longer being sent to me. I have phoned up twice since then, have been to the Cape Gate store to enquire about this, and all I am being told is this is still being investigated. I am sorry but that is not good enough. I am one step away from cancelling my contract with vodacome, I will happily pay the opt-out fee to just get away from you. I am not being assist or getting constructive feedback on this issue. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you to Eltino, for contact me and sorting this issue out. Much appreicated.
Thank you to Eltino, for contact me and sorting this issue out. Much appreicated.
