1GB data advertise not allocated.

I recently upgraded my contract (7th January) with vodacom online. I selected a uChoose Flexi 350 contract at R429/month. In the right hand column I selected the option that says \Includeds 1GB extra data x 24 and Top Dog voucher"however when the 1st of the month came the 1GB data advertised was not allocated.<br> <br> I took a screenshot of this option on the day I did the upgrade because I have had issues before with Vodacom and allocation of data. On monday the 2nd of february I called vodacom customer care only to be put through to vodacom online who asked me to email them the screenshot promising to get back to me. When they did not get back to me I phoned again and they said they were working on it.<br> <br> It is now thursday and I have phoned vodacom online who put me through to retentions who put me through to upgrades who put me through to aftersales service and who evetually told me I need to deal with retentions. I am at my wits end and am tired of phoning and explaining my problem.<br> <br> This needs to be URGENTLY sorted out by someone who knows what they are doing.<br> <br> My wife is due for upgrade and I am seriously considering moving to another network.<br> <br> Regards"