191ATK1708

I don't think you can call it service here I am 14 day's later after reporting that my fibre is having problems from 6pm up to 10pm every day I only get between 2mb up to 8mb download speed Vodacom passed the problem over to Openserve they contacted me and says they will send a technician im still waiting its been two days from and still no help if they call we tell them it wont help to test during the day it only starts from 6pm it seems the just don't care what steps to be taken next ? I'm a loyal customer for more than 20 years I will definitely not recommend either of them as they do not service my problem after many reports that there is a problem