MM
Matome M

1 reviews | Active since Sept 2013

29 Jul 2015, 10:15

180 Vc to Vc BullSh*#t

I bought 180min vc to vc min for 12 I made calls for roughly 90min on the first day mind you this is after i recieved an sms stating i have successfully bought a 180min to use for three days yet to my surprice all my airtime was gone so I called the call centre to find out what is going on only to be told that you can only use 60min per day and the promotional sms states that I have offer to get 60 vc to vc min for 3days (180mins) and but does not state that it is res******* to 60min a day which is in may books a load of bull if they are going to restrick it they should state that you are allocated only 60min per day.<br> <br> I have been with Vodacom for close to 9years now and at this rate im on my way out.

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Replies (1)
Vodacom
Vodacom's reply29 Jul 2015, 12:19
Official
Hello Matome Mogashoa,

Thank you for the posting.

This matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team