LB
Laetitia B

1 reviews | Active since Feb 2021

12 Apr 2021, 11:28

17 YEARS in Abusive Relationship with Vodacom

VODACOM and it's personnel are totally USELESS. How many calls and visits do you need to make to resolve issues??? NOT caused by myself. I simply app**** for my stupid contract with these people to be CANCELLED. I luckily have proof of this. BUT STILL they hand me over to ATTORNEYS. How absolutely ridiculous and disgusted I am with the way in which they do business: Again I will give details of attempts to CANCEL my stupid PAID UP FULLY Contract with this TERRIBLE COMPANY. 1. 29 January 15:13. 2minutes 15seconds TIME WASTED. 2. 29 January. 10minutes 33 seconds TIME WASTED. 3. 30 January 13:20. 1 minute 53 seconds TIME WASTED. 4. 30 January 14:44. 7 minutes 36 seconds TIME WASTED. 5. 3 February. 12:34. 10 minutes 24 TIME WASTED. 6. 25 February. 13 minutes 1 second. TIME WASTED – (actually the only decent employee I spoke to working for you) Next thing.... I will have to AGAIN go into a Store to waste my time trying to resolve this issue. VODACOM you SUCK!! Everywhere you go people are confirming this FREE me from this ABUSIVE RELATIONSHIP with you!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply12 Apr 2021, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team